Social networking and web 2.0 technology have changed the web in the past few years. Blogs allow comments, wikis encourage collaboration, everybody can freely talk about anything they like and be heard. Sicily is on the Internet more than ever. What people publish online (journals, pictures, videos, etc.) undoubtedly has an impact.It is recent news that the Italian government spent 42 million euros on a web site to promote Italy as a travel destination (www.Italia.it). 42 million?!? YES! It was all over the news. Enraged, some volunteers put together a wiki in no time and argued that this was just a waste of taxpayers’ money. They are right! Now that web 2.0 technology is in place, consumers expect something else from a web site. This project, called Progetto David, has gained wide consensus in the Internet community and has been joined from a great number of enthusiastic marketing experts and tech people.
Surfing the World Wide Web, you can find lots of good and bad things about destinations. Italy is an example of how fast the online community can come together and work against the establishment. The most important thing to notice is that the conversation is on (The Cluetrain Manifesto). Destination marketers can join it or do nothing. It is up to them, but I do not think that ignoring the conversation is an option anymore.
Here is a small list of Travel 2.0 web sites where they can start joining the conversation about Sicily:
TripAdvisor.com
If you are a hotelier, you cannot afford dismissing the comments from this site. Owned by Interactive Corp. (the same company that owns Expedia, Hotels.com, Hotwire, etc.), this web site represents the first stop for almost anybody who is booking a hotel in North America. It also displays journals, photo galleries and forums.
IgoUgo
This web site is owned by Travelocity, a Sabre company. It has similar format as TripAdvisor, but is more focused around the travel journals.
Google Videos (YouTube)
Not always the best videos for a destination, but it is a start. If you are a destination marketer, I would suggest that you convert any professional video you have into a short streaming video and upload it on YouTube right away. Before posting it, do not forget to put a frame with your web site URL on it. If the video picks up, it could be seen by literally millions of people.
Google Photos
You can get any type of photo by searching under the word “Sicily” on Google. Though, sometimes, they are not the best.
Flickr Photos
I think Flickr has the best destination photos online at the moment. There are some passionate people out there and they really show it through the pictures they take.
YahooTravel
You can virtually find any travel information on this web site; buy a vacation package and/or a plane ticket; write a travel journal; upload the pictures from your trips and share them with the online community or just your friends; etc. Plus, you have the reliability of Yahoo.com.
There are plenty of new sites where people publish their journals, pictures of their trips, travel tips, etc…
Here is a short list:
Gusto.com
Real Travel
Home&Abroad
TriuUp
Did I miss anything? Most likely, yes. Please, write to me at SicilyGuide@gmail.com or leave a comment.
Keep in mind to ALWAYS tell the truth about your destination and/or product. If you do not, the online community can start a backslash against you. Do not be intimidated; you will gain rather than lose if you decide to join the conversation.
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